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Frequently Asked Questions (FAQ)
  
Gift Wrapping Service
We do not offer gift wrapping at this time.
 
Substitutions
We offer a wide variety of fresh and seasonal products.  At times, Mother Nature can be unpredictable.  If due to crop failure or poor weather conditions a particular flower, plant, or color choice is not available, we reserve the right to substitute with another fresh selection of equal or greater value.  At times, certain gift basket components may become unavailable or discontinued.  As with fresh products, we reserve the right to make substitutions with items of equal or greater value. 
 
We reserve the right to update model designs, or substitute models of colors whenever these changes represent an equal or better value for our customers. Items illustrated in our catalogs and on this web site are actual photos of the products available at the time of printing. An updated version may be substituted at a later date. Products depicted on packaging may vary slightly from the actual product because of this updating, or because the manufacturer packages several models of a product in one style box. All the sizes of products indicated or shown in our catalogs and on this web site are close approximations. Although our staff of proof-readers work diligently to ensure the accuracy of copy descriptions and prices, we reserve the right to correct typographical errors.
 
Parental Control Protections
As required by the Communications Decency Act of 1996, Global Villages Boutique hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to Content that may be harmful to minors. Among the many companies that provide Internet blocking and screening software are CyberPatrol, NetNanny, SurfWatch, and GuardOne. Global Villages Boutique does not sponsor or endorse any of these companies or their services.

Disclaimers
Global Villages reserves the right to correct any inaccuracies or typographical errors in the information posted to this web site.

Global Villages Boutique does not warrant the reliability of any advice, opinion, statement or other information displayed on or distributed through this site. You acknowledge that any reliance on any such advice, opinion, statement or other information is at your own risk.

Global Villages Boutique may make changes to this site, the content, the products, programs, services and prices at any time without notice.

Secure Ordering
Your online transactions are secure at Global Villages Boutique. We use Secure Socket Layering, the industry-standard encryption technology that ensures safe Internet transmission of your personal information.

 

Out of Stock
We try to update our list weekly, however, because our inventory changes daily, we cannot guarantee the item you ordered is in stock. Should you order an item that is not in stock, we will contact you immediately.

We offer an estimated time of arrival when possible. However, as many items are imported, the arrival date is subject to change.

If you would like to be notified as soon as an out of stock item is back in stock, simply send us an email. Thank you for your continued support and patience. Email: cs@globalvillages4gifts.com
 
What are the products made of?
Alabastrite
Alabastrite is SMC's product line name for polyresin items. Alabastrite is a stone-based material which can be intricately molded producing great detail, and will allow paint to adhere. These items may be cleaned by dusting, however, they should not be washed with water as they are painted with water soluble paints.
 
Bone China
White clay with bone ash added. Bone ash content must be at least 25% by U. S. guidelines. Fired at 1800 degrees. The translucent material is finished with a glaze or underglaze (matte). Lighter, stronger, more expensive than porcelain.
 
Porcelain
Fine ground white clay, molded and fired in an oven for eight hours at 1200 degrees. Finished with a glazed, underglazed, or "bisque" finish. Glazing produces a high gloss; underglaze produces a matte finish. Bisque is a matte finish without glaze. After finishing, the item is "cooked" for six hours at 800 degrees.
 
Jade Porcelain
Jade porcelain is a type of porcelain made with a finer clay. Usually no glaze or only a colorless glaze will be applied at the final firing to show off the very smooth surface and to preserve the translucency. Example: 27112. Jade Porcelain is used for night lights because of its high degree of translucency when lit.
 
Stoneware
White clay with fine ground stone. Working with stoneware demands great expertise, and is in fact becoming a lost art. Stoneware is safe to use in microwave and conventional ovens.
 
Patchwork Items
Unique fabric or paper prints are applied to the surface of porcelain, dolomite or polyresin items. After application, 12 layers of lacquer are added and the item is hand polished to a high gloss between each layer.
 
Cubic Zircon
The most successful simulated diamond. Properties such as refraction, hardness, and specific gravity are remarkably similar to diamonds. Example: 27432. Cubic zirconia are very hard to distinguish from diamonds; sometimes a jewelers loop will be needed to see the difference.
 
Diamond
Extremely hard, highly refractive colorless or white crystalline of carbon. Diamonds, like all gemstones, are judged in terms of Carats, or weight (different from Karats, as in gold purity).
 
Gold
The ultimate precious metal. Virtually indestructible, amazingly malleable, doesn't rust or tarnish. Graded by purity; in the U.S. a scale of 24 is used, so 24 Karats (24K) is 100% pure. 18K is 18 parts gold and 6 parts alloy (other metals), and so on. 10K is the legal minimum for Karat-graded gold. The word "Plumb" indicates the exact purity of the piece.
 
Gemstones
Rubies, sapphires, emeralds and amethysts, often treasured as birthstones, fall under the category of gemstones. (Birthstones are listed in the back of your WOP catalog.) Gemstones are priced and graded by Carat weight
 
Pearl
A smooth, lustrous, variously-colored deposit formed around a grain of sand in the shell of a certain mollusk. Pearls may be formed naturally or "cultured" through an artificial implanting process.
 
Sterling Silver
To qualify as "sterling" a given piece must be composed of a least 92.5% pure silver.
 
Hong Tze
To closely emulate a special stone found in China which is known for its deep red color, these items are created using an alabastrite polyresin. Hong Tze pieces are highly polished, further bringing out the intense, deep red color
 
 Frosted Acrylic
Acrylic items are given the French Lilac process, (used on glass), to achieve the distinctive frosted look. Example: 27205. The drama of frosted glass without the weight.
 
Gypsum
Gypsum is a white mineral which is usually used to make Plaster of Paris.
 
Dolomite
A magnesia-rich, sedimentary rock resembling limestone, dolomite is either gray, pink or white in color.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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